Delivery

Carriage Costs

Orders under £150 - £10 carriage charge for mainland UK. £20 for Northern Ireland, Scottish Highlands & Islands and all other UK islands (excluding the Channel Islands & Scilly Islands, where we do not deliver to). £35 to all other countries approved for delivery.

Orders over £150 - free to mainland UK   (excluding Scottish Highlands & Islands, Northern Ireland and all other UK islands), we apologise for this but this is due to carriers costs not our choice. Please contact us and we will do our very best to give you the lowest delivery costs to these areas.

Please see the important Additional Parcel Costs note below. An order can contain multiple items but they must all be placed together. You cannot add products after the order has been processed.

Delivery Confirmation

You will receive an email when your order has been despatched advising you which courier will deliver your goods. You will also be given your consignment number and a link to the courier's website to enable you to track the progress of your order.

DELIVERIES DIRECT FROM MANUFACTURER

These orders are dispatched directly from the manufacturer. In these cases, your confirmation email will state that your parcel will be delivered directly from the manufacturer and in these cases will not contain any delivery tracking information.

Delivery Time

Orders are normally delivered within 3-7 working days, however, some manufacturers hold their stock abroad and therefore delivery may take longer.  If you require your items by a specific date, we strongly suggest that you contact us by telephone (01852 500378) to find out if that is possible before placing your order.  Please also be aware that delivery times may be significantly interrupted at public holiday times such as Christmas and New Year.

Additional Parcel Costs

The courier service for Northern Ireland and non-mainland UK charge PER PARCEL for delivery. Therefore, any orders for delivery to these areas will incur a charge for each additional parcel. We do our utmost to put all items into a single parcel.  We will contact you directly if this is likely to occur with your order.

International Sales

We can deliver to the following countries for a delivery cost of £35 per parcel. If you live in a rural or remote location we may contact you as this may incur additional carriage costs.

Velvet fabric and Voyage Wallart will require a quotation first as these are packaged in a way that attracts a surcharge.

Please note that we do not deliver to the Channel Islands & Scilly Islands.

Austria

Belgium

Bulgaria

Canada

Croatia

Denmark

Finland

France

Germany

Greece

Iceland

Hungary

Ireland

Italy

Luxembourg

Netherlands

Norway

Poland

Portugal

Romania

Slovak Republic

Spain

Sweden

Switzerland

United States

Australia and New Zealand - please contact us for delivery costs (441852 500378).

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PRICE MATCH GUARANTEE

We always want to make sure you get the very best price on our products. We check our prices to make certain we are competitive. However, occasionally you may find the same product elsewhere at a cheaper price. If this is the case we will match that price. Conditions apply. See Home Page for details.