You will receive an email when your order has been despatched advising you which courier will deliver your goods. You will also be given your consignment number and a link to the courier's website to enable you to track the progress of your order.
DELIVERIES DIRECT FROM MANUFACTURER
These orders are dispatched direct from the manufacturer. In these cases your confirmation email will state that your parcel will be delivered direct from the manufacturer and in these cases will not contain any delivery tracking information.
Orders are normally delivered within 3-7 working days, however, some manufacturers hold their stock abroad and therefore delivery may take longer. If you require your items by a specific date, we strongly suggest that you contact us by telephone (01852 500378) to find out if that is possible before placing your order. Please also be aware that delivery times may be significantly interrupted at public holiday times such as Christmas and New Year.
Orders under £150 - £10 carriage charge for mainland UK. £20 for Northern Ireland and Scottish Highlands & Islands. £35 to all other countries approved for delivery.
Orders over £150 - free to mainland UK, Northern Ireland and Scottish Highlands & Islands. £35 to all other countries approved for delivery.
Please see the important Additional Parcel Costs note below. An order can contain multiple items but they must all be placed together. You cannot add products after the order has been processed.
Additional Parcel Costs
The courier service for Northern Ireland and non-mainland UK charge PER PARCEL for delivery. Therefore, any orders for delivery to these areas will incur a charge for each additional parcel. We do our utmost to put all items into a single parcel. We will contact you directly if this is likely to occur with your order.
We can deliver to the following countries for a delivery cost of £35 per parcel.
Australia and New Zealand - please contact us for delivery costs (441852 500378).