Delivery

Carriage Costs

Orders under £150 - £15 carriage to all UK post codes.(excluding the Channel Islands & Scilly Islands, where you will be required to place your order by phone to get a quote. ).

Orders over £150 - free to all UK post codes.

Deliveries within the European Union £30.00

Rest of the world £50 ( See dropdown box in the checkout)

Please see the important Additional Parcel Costs note below. An order can contain multiple items but they must all be placed together. You cannot add products after the order has been processed.

Delivery Confirmation

You will receive an email when your order has been despatched advising you which courier will deliver your goods. You will also be given your consignment number and a link to the courier's website to enable you to track the progress of your order.

DELIVERIES DIRECT FROM MANUFACTURER

These orders are dispatched directly from the manufacturer. In these cases, your confirmation email will state that your parcel will be delivered directly from the manufacturer and in these cases will not contain any delivery tracking information.

Delivery Time

Please be aware that due to the Covid19 crisis normal delivery times are longer than usual and we ask that you take this into consideration.

Orders are normally delivered within 3-7 working days, however, some manufacturers hold their stock abroad and therefore delivery may take longer.  If you require your items by a specific date, we strongly suggest that you contact us by telephone (01852 500378) to find out if that is possible before placing your order.  Please also be aware that delivery times may be significantly interrupted at public holiday times such as Christmas and New Year

International Sales

The following Brands cannot be delivered outside the European Union.
Anna French, Anthology, Baker Lifestyle, Borastapeter,  Christian Lacroix, Clarke & Clarke, Cole & Son, Designers Guild,  GP & J Baker, Harlequin, Harlequin Contract, Missoni Home, Morris & Co, Mulberry Home, Ralph Lauren, Sanderson, Scion, Thibaut, Threads, Zoffany, William Yeoward.

Velvet fabric and Voyage Wallart will require a quotation first as these are packaged in a way that attracts a surcharge.

 

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PRICE MATCH GUARANTEE

We always want to make sure you get the very best price on our products. We check our prices to make certain we are competitive. However, occasionally you may find the same product elsewhere at a cheaper price. If this is the case we will match that price. Conditions apply. See Home Page for details.